Recently, Jim Roche, Xtime’s SVP of Marketing & Managed Services, sat down with CBT News to discuss how fixed ops can drive profitable growth for dealers in three ways. “Less than one in three service visits in United States currently takes place at a dealership, and...
Happy New Year! It is my pleasure to be able to wish you a prosperous 2017. We have had a great year and quite simply, we could not have done it without you. Your success is our number-one priority in 2017. I am proud of the achievements...
In a recent Xtime study, data showed that price transparency and cost estimates topped the list of critical concerns for today’s automotive customers—not surprising in an age when even the least discerning of consumers have access to information at their fingertips. Of the 668 study respondents,...
Today’s consumers are hugely empowered with smarter purchasing decisions thanks to information right at their fingertips. Eight-six percent of Americans own smartphones, and when a customer whips out his or her phone to browse for information, dealership personnel should not be intimidated by this behavior....